We first contacted Mrs. Tansy for advice on what we thought was a behavioral issue. After having a wonderful response, we decided to enroll Balo into Puppy Kindergarten. We are so happy we did. Balo immediately fell in love with Mrs Tansy! She is so caring, and her knowledgeable is so extensive. Any problem, question, or concern we had, she was there with an answer! She shows so much compassion and love for your animal that it is easy to see this is what she loves. Balo responded so well to the positive reinforcement training, and excelled beyond our belief! We HIGHLY recommend her, and will continue to use her services for many years to come!