It works! Our relationship with our dog has changed so much. Isla (our lab mix) is genially happy, she listens and wants to be around us. We communicate a lot better with her and she has a great understand of what is right and wrong. Isla has excellent leash manners, no more pulling and running amuck. We are very happy with the results and would recommend this to any new dog owner. Rebekah is awesome and really listens to what you want out of training.