I've never trusted a veterinarian who won't get down on the floor with my dogs and I knew I'd found a jewel when that's exactly what Emily did during our meet and greet. Let's be honest you can tell the difference when someone is acting like they are interested in your pets and when they genuinely have an open heart and care about that interaction. I'm overjoyed to say that Emily is the latter. I'm totally impressed with her professional demeanor and her desire to provide great service. My dogs were at ease with her right away and even my cat walked over and started rubbing her head on Emily's fanny pack. I would recommend her unconditionally. Thanks again Emily. You totally ROCK!!!